Responsible Gaming Starts Here at Stardust

Gambling should stay fun. That's the plain truth behind every tool on this page. We don't promise wins, we don't suggest that a bigger deposit means a better shot at recovering losses, and we won't ever describe play as a way to make money. What we can do is give you clear controls over your account and point you toward people trained to help if things stop feeling fun.

Age Requirement: 19+

You must be at least 19 years old to open a Stardust account or deposit funds, matching the minimum legal gambling age recognised across Canada. We verify age and identity before withdrawals are released. If you're playing on a shared device or household connection, keep your login private so minors can't access your account.

Deposit Limits

From your account settings you can set daily, weekly, or monthly deposit caps in CAD. Once a limit is set, it holds firm until the cooling-off period you chose has passed, even if you try to raise it sooner. This is intentional friction: it gives you a pause before a spur-of-the-moment top-up. We recommend setting a limit the first week you play, before a session, not during one.

• Daily, weekly, or monthly deposit caps in Canadian dollars
• Loss limits to cap how much you're willing to be down over a period
• Session time reminders that pop up mid-play
• Cooling-off periods from 24 hours up to 6 weeks
• Self-exclusion for 6 months, 1 year, or permanently

Reality Checks

Time can move strangely during a long live-dealer session or a slot streak. Reality check pop-ups interrupt play at intervals you choose, typically every 30 or 60 minutes, showing elapsed session time and net win or loss so far. You can close the pop-up and keep playing, cash out, or walk away. The point isn't to stop you, it's to make sure you're choosing to continue rather than losing track.

Cooling-Off Periods and Self-Exclusion

If you need a short break, a cooling-off period locks your account from 24 hours up to 6 weeks. You can't reverse it early by contacting support, that's by design. For longer breaks, self-exclusion locks your account for 6 months, 1 year, or indefinitely, and during that window marketing emails and promotional offers stop as well. Reach out to our support team through live chat to activate either option; there's no charge and no explanation required.

ConnexOntario: Free, Confidential, Canadian

ConnexOntario is a free, confidential helpline available to anyone in Canada dealing with gambling concerns, whether it's your own play or someone else's. Counsellors are available 24/7 by phone and can connect you with local treatment services, support groups, and problem gambling resources in your area.

We'd rather you use these tools early than wait until play feels like a problem. Setting a deposit limit or a reality check takes two minutes in your account settings and never affects your ability to withdraw existing balances.

No Single Regulator, Real Tools Regardless

There's no single national regulator overseeing offshore platforms for Canadian players, so it's worth understanding that upfront rather than assuming provincial oversight applies here. That doesn't change what we offer: the deposit limits, self-exclusion, and reality checks on this page work exactly as described, and ConnexOntario's support line is independent of any operator, including us. Any licence information specific to Stardust is published in the site footer; check there before you deposit if that matters to you.

Practical Habits Beyond the Tools

A few habits go a long way alongside the account controls. Decide your session budget in CAD before you log in, not after a few spins. Treat losses as the price of entertainment, not a balance to chase back. Take the reality check pop-up seriously instead of clicking past it automatically. And if you're topping up with Interac e-Transfer or crypto more often than planned, that's usually the clearest signal to set a deposit limit that week, not next month.

For more on how funding works, see Payments. Curious about the current welcome offer and its terms, including wagering requirements, visit Bonus. And if you're new to the platform generally, About Stardust covers who we are and how the account experience fits together. Ready to set your limits from day one? Head to Register.